Here is how refunds work at CHOIVE. Plain words. No small print. If something breaks, we make it right.
You get your full report right after you pay. We run a live check for you the moment you pay. So we do not give refunds on reports that are done.
But if something went wrong — the check failed, the report did not load, or you paid and got nothing — email us at hello@choive.com within 7 days. We will fix it or refund you. No argument.
Same policy. If your report was sent to you and it is complete, no refund.
If delivery failed, email us and we fix it or refund you within 7 days.
Cancel any time. Your plan stops at the end of the month you paid for.
We do not refund the month you are in once it has started.
AI changes fast. If a big AI platform changes how it answers questions, we may give you a free re-run. This is our choice to make.
Email us and ask — we will be fair.
Email: hello@choive.com
We respond within 1 business day.
If your report failed or you were charged for nothing, tell us within 7 days. We fix it or refund you.
hello@choive.com